Effective Date: May 23, 2025
Last Updated: May 23, 2025
WOVN. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy applies to https://wovnrugs.com (the “Site”) and outlines how we collect, use, and share your personal data in compliance with applicable data protection laws in the United Kingdom, European Union, and United States.
1. What Information We Collect
We collect the following types of information:
a. Personal Data You Provide:
Name, email address, shipping address, phone number Design preferences or order details Payment and billing information (handled securely by third-party processors)
b. Automatically Collected Data:
IP address, device information, browser type, pages visited (collected via cookies and analytics tools)
2. How We Use Your Data
We use your data to:
Process and fulfill custom rug orders Communicate with you (e.g., updates, confirmations) Provide customer service Improve our website and services Comply with legal obligations
3. Legal Basis for Processing
We process your data based on the following legal grounds:
Consent (e.g., subscribing to a newsletter) Contractual necessity (e.g., fulfilling an order) Legal obligation Legitimate interests (e.g., marketing, fraud prevention)
4. Sharing Your Information
We share your information only when necessary:
With service providers (e.g., payment processors, couriers) If legally required (e.g., to comply with a court order) In the case of business transfers (e.g., merger or acquisition)
We do not sell your personal data.
5. International Data Transfers
We operate in the UK but may transfer data internationally. We ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses for EU/UK transfers, and compliance with adequacy decisions or U.S. frameworks such as the Data Privacy Framework).
6. Your Rights
Depending on your jurisdiction:
UK/EU Residents (Under GDPR/UK GDPR)
Right to access, rectify, or erase your data Right to restrict or object to processing Right to data portability Right to lodge a complaint with your local data protection authority
California Residents (Under CCPA/CPRA)
Right to know what personal data is collected Right to request deletion Right to opt out of sale or sharing of personal data (note: we do not sell data) Right to non-discrimination for exercising CCPA rights
To exercise these rights, email us at: wovnrugs@gmail.com
7. Data Retention
We retain personal data only as long as necessary for the purposes described above or as required by law.
8. Cookies and Tracking
We use cookies and similar technologies for:
Site functionality Analytics (e.g., Google Analytics)
You can manage cookies through your browser settings.
9. Security
We use technical and organizational measures to protect your data. However, no system is 100% secure.
10. Children’s Privacy
Our Site is not directed to children under 13 (U.S.) or under 16 (EU/UK). We do not knowingly collect personal data from children.
11. Updates
We may update this Privacy Policy from time to time. Please check this page periodically for changes.
12. Contact
For questions, data requests, or concerns:
WOVN.
Email: wovnrugs@gmail.com
Leeds, England, United Kingdom
WOVN. 